Privacy Policy for IntTogether
This Privacy Policy outlines how we process your personal data in accordance with the EU General Data Protection Regulation (Regulation EU 2016/679, “GDPR”).
Controller: Serena Ventura ("Controller") ensures that your data is processed in line with legal regulations to protect your privacy and security.
1. Data Collection
We collect personal data (such as your name, surname, email address, and other details) that you provide when using the contact forms on this website, participating in surveys, completing sign-up forms, or making online requests.
2. Purpose of Data Collection
Your personal data is collected and processed for the following purposes:
To manage and maintain access to the website and its services.
To allow you to use the services you request, including counselling and administrative support.
To provide access to specific programs or services.
To assist with inquiries and support remotely.
To process and respond to your contact requests.
For general administrative and accounting purposes.
To comply with legal obligations or respond to requests from authorities.
To prevent or detect fraudulent activities or misuse of the website.
To exercise the Controller’s legal rights, such as defense in legal proceedings.
3. Data Processing and Retention
We process your personal data using both paper and electronic means, ensuring appropriate safeguards for data protection. Data is stored securely on servers within the UK and Europe.
Retention Period:
For service-related purposes, personal data will be retained for up to 10 years after the end of the relationship.
For non-service-related purposes, personal data will be retained for up to 2 years.
Data is stored only for as long as necessary to fulfill the purposes described above, in compliance with GDPR regulations.
4. Data Access
Your personal data may be accessed by:
Employees or collaborators of the Controller, acting as data processors or system administrators.
Third-party companies (such as website hosting providers, cloud storage services, payment service providers, IT support technicians) that perform activities on behalf of the Controller as external data processors.
5. Data Sharing
Your personal data may be shared without your consent only when required by law, such as with supervisory bodies, judicial authorities, or other authorized entities. Your data will never be publicly shared on our website.
6. Data Transfer
Data is stored on secure servers in the UK and Europe. When necessary, data may be transferred outside the European Economic Area, in compliance with GDPR regulations.
7. Data Provision and Consequences of Refusal
Providing your data is mandatory to access the services described above. If you choose not to provide your data, you may not be able to register or use certain services.
8. Your Rights
As the data subject, you have the following rights under GDPR:
To obtain confirmation of whether your data is being processed.
To access, rectify, or erase your data.
To restrict or object to processing.
To request data portability.
To lodge a complaint with the relevant data protection authority.
9. Exercising Your Rights
You can exercise your rights at any time by sending an email to: dr.serena.ventura@inttogether.com
10. Minors
Our website and services are intended for individuals aged 18 or older. For minors, services can only be provided with parental or guardian consent. If we unintentionally collect data related to minors, we will delete it promptly upon notification.
11. Controller
The Controller and data processor is: Serena Ventura.
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Please check this page regularly to stay informed of any changes.